Meet Our Team

Jeff Franklin
President - Bank of the Finger Lakes
Email: Jeff.Franklin@bankofthefingerlakes.com 
Phone: (315) 789-7166

Kyle Ackart
Assistant Vice President/Commercial Loan Officer
Email: Kyle.Ackart@bankofthefingerlakes.com 
Phone: (315) 789-7167

 

Josh Burden

Vice President/Commercial Loan Officer

Email: Josh.Burden@bankofthefingerlakes.com

Phone: (315) 789-1500

Duke Connors

Vice President/Retail Banking

Business Development Officer- 

NY Finger Lakes Region

Email: Duke.Connors@bankofthefingerlakes.com

Phone: (315) 828-3079

Aubrianne Crawford

Personal Banker - Penn Yan
Email: Aubrianne.Crawford@bankofthefingerlakes.com 
Phone: (315) 536-4110

Pam Donnells
Assistant Vice President/Community Office Manager, Penn Yan
Email: Pam.Donnells@bankofthefingerlakes.com  
Phone: (315) 536-4110

Katlyn Gill
Head Teller
Email: Katlyn.Gill@bankofthefingerlakes.com  
Phone: (315) 789-1500

Eric Heieck
Vice President/Fraud Officer, CBAO
Email: Eric.Heieck@bankofthefingerlakes.com 
Phone: (315) 828-0089

Rachel Henning

Personal Banker

Email: Rachel.Henning@bankofthefingerlakes.com

Phone (315) 789-1500

Melinda Jensen
Community Office Manager, Geneva
Email: Melinda.Jensen@bankofthefingerlakes.com  
Phone: (315) 789-1500

Jim King
Senior Vice President/Commercial Loan Officer
Email: Jim.King@bankofthefingerlakes.com  
Phone: (315) 789-1500

Cristal Loomis

Teller

Email: Cristal.Loomis@bankofthefingerlakes.com

Phone: (315) 789-1500

Amy McCusker

Teller

Email: Amy.McCusker@bankofthefingerlakes.com

Phone: (315) 789-1500

Scarlett McGarity-Cox
Personal Banker-  Penn Yan
Email: Scarlett.McGarity-Cox@bankofthefingerlakes.com  
Phone: (315) 536-4110

Matt Murphy
Finger Lakes Mortgage Sales Officer
Email: Matthew.Murphy@bankofthefingerlakes.com  
Phone: (315) 789-1500

Nancy Murray
Vice President/Assistant Fraud Officer
Email: Nancy.Murray@bankofthefingerlakes.com 
Phone: (315) 781-8051

Joe Perry
Commercial Loan Assistant
Email: Joe.Perry@bankofthefingerlakes.com  
Phone: (315) 789-1500

Tara Quaye
Fraud Specialist
Email: Tara.Quaye@bankofthefingerlakes.com 
Phone: (315) 789-1500

Katy Orr
Personal Banker - Penn Yan
Email: Kathryn.Orr@bankofthefingerlakes.com 
Phone: (315) 536-4110

Amber Ralston
Retail Loan Processing Representative
Email: Amber.Ralston@bankofthefingerlakes.com  
Phone: (315) 789-1500

Andrew Rice

Vice President/Commercial & Ag Lending

Email: Andrew.Rice@bankofthefingerlakes.com

Phone: (315) 789-7172

Michael Scaglione
Senior Vice President/Commercial Loan Officer
Email: Michael.Scaglione@bankofthefingerlakes.com  
Phone: (315) 651-5240

Ashley Sindoni
NY Marketing Specialist
Email: Ashley.Sindoni@bankofthefingerlakes.com 
Phone: (315) 828-0848

Stefanie Smaldone

Commercial Loan Administrative Assistant

Email: Stefanie.Smaldone@bankofthefingerlakes.com

Phone (315) 789-1500

Audrey Stape
Loan Operations Associate
Email: Audrey.Stape@bankofthefingerlakes.com 
Phone: (315) 789-1500

Lisa Taylor
Loan Operations Officer
Email: Lisa.Taylor@bankofthefingerlakes.com 
Phone: (315) 781-8041

Heather Teets
Loan Operations Associate
Email: Heather.Teets@bankofthefingerlakes.com  
Phone: (315) 789-1500

Michelle VanFleet
Residential Loan Operations Supervisor
Email: Michelle.VanFleet@bankofthefingerlakes.com  
Phone: (315) 789-1500

Heidi Westfall
Vice President/Bank Administration Officer
Email: Heidi.Westfall@bankofthefingerlakes.com 
Phone: (315) 789-1500

Jenn Woznick
BSA Specialist 
Email: Jenn.Woznick@bankofthefingerlakes.com  
Phone: (315) 789-1500